When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, the information you search for on our Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website's features or service, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase or request for service description or quotation, or fill any online forms on the Website. When required, this information may include the following:

• Identity information such as name, surname, age, nationality, signature, date of birth, identification/passport no., taxpayer identification no. job title and position.
• Contact information such as email address, address, invoice/receipt address, telephone number.
• Account information such as username, unique user ID, and password.
• Preference and behaviour information such as comments and feedback regarding the use of Services.
• Any information contains in materials you willingly submit to us such as articles, images, motion picture, supporting documents containing Personal Information, etc. or any information that considered as Personal Information under PDPA.

We may collect, use or disclose your sensitive Personal Information only if we have obtained explicit consent from you or where necessary for us as permissible by the law or PDPA to do so. Sensitive Personal Information that we collect from you may include the following:

• Religious or belief such as religious information appeared on identification card
• Racial
• Biometric information such as facial recognition
• Any other information that considered as sensitive Personal Information under PDPA (we will seek explicit consent from you prior our processing unless permissible by PDPA)

Please note that you have the right to not provide your Personal Information to us, but you may not be able to take advantage of the Website's features and Services. Users who are uncertain about what Personal Information is mandatory are welcome to contact us.

You are able to delete certain Personal Information we have about you. The managing of your Personal Information may change along with the change of the Website or Services. When you delete your Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our legal obligations, obligation we have with our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website or simply by contacting us.

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and terms and conditions we have with you unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, your Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Your Personal Information will be transferred and stored in location out of Thailand as our infrastructures are located in: Singapore

In order to make our Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of the information we collect is directly from you via our Website. However, we may also collect your Personal Information from other available sources including, but not limited to, referral program of Data Wow Co., Ltd. that you participated with, social media, emails, or other available public sources. Any of Personal Information we collect from you may be used for the following purposes:

• Create and manage user accounts
• Fulfil and manage orders
• Payment fulfilment
• Deliver products or services
• Improve products and services
• Send administrative information
• Send marketing, promotional, and offer communications
• Respond to inquiries and offer support
• Request user feedback
• Improve user experience
• Post customer testimonials
• Enforce terms and conditions and policies of our products and services
• Protect from abuse and malicious users
• Respond to legal requests and prevent harm
• Run and operate our Website and Services
• Participate in any other activities related to products or services of Data Wow Co., Ltd.

Processing your Personal Information depends on how you interact with our Website, where you are located in the world and if one of the following lawful basis applies: (i) You have given your consent for one or more specific purposes;(ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject to; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some circumstance we may be allowed to process your Personal Information until you object to such processing (by opting out), without having to rely on consent or any other of the legal basis specified above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

We never sell your data to another party. In the course of providing the Services, we use the following external data processors:

• Amazon Web Services(Infrastructure and web hosting services/email) [Singapore]
• Howuku [United States of America]
• Pipedrive [United States of America]
• Google Workspace [United States of America/Singapore/Worldwide]
• Google Analytics [United States of America/Singapore/Worldwide]
• Cookie Wow [Singapore/Thailand]
• Mailchimp [United States of America]
• PDPA Form [Singapore/Thailand]
• Facebook Pixel [United States of America]
• Primal [Thailand]

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

Our core website is hosted in Singapore, and some systems are hosted in Thailand.

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information. However, the withdrawal of consent shall not affect the collection, use or disclosure of Personal Information you have already given consent legally; (ii) you have the right to object to collection, use or disclosure of your Personal Information at any time unless such doing is conducted for the purposes of our legitimate interests or other corporation or individual or for carrying out public tasks and such processing is within your reasonable expectation; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof; and (viii) You have the right to lodge a complaint to the competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your Personal Information by us is violating or not in compliance with relevant laws.

Any requests to exercise User rights can be directed to Data Wow Co., Ltd. through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by Data Wow Co., Ltd. as early as possible.

Online form is available at: https://datawow.pdpaform.com (Please mention in the form about under which products or services that you wish to exercise your right).

We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

Our Payment Processors and Invoicing System are as follows:

• Stripe
• Omise
• PEAK Account

We may contract with other companies to provide certain products and services. These service providers are not authorized to use or disclose your Personal Information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for purposes specified under this Policy and only with third-parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. Our service providers will only receive the information they need for performing their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

We do not knowingly collect any Personal Information from children under the age of 20. If you are under the age of 20, please do not submit any Personal Information through our Website or Service unless you are permitted by the conditions or exception under the PDPA. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission.

If you have reason to believe that a child under the age of 20 has provided Personal Information to us through our Website or Service, please contact us.

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

All e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use and experience the features of the Website and Services. To learn more about cookies and how to manage them, please visit internetcookies.org.

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

1. Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

2. Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

3. Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

4. Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

Our emails may contain a "web beacon" (or "tracking pixel") to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email.

We may use this information for purposes including determining which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.

The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled.

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features on our Website and Services offered.

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every website that may collect Personal Information.

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data Wow is ISO27001:2013 certified.

In the event we become aware that the security of the Website has been compromised or User’s Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities within 72 hours after having become aware of it. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website or send you an email (when applicable).

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.

We may update this Policy from time to time at our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different from what was stated at the time your Personal Information was collected.

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so by writing a letter to Datawow Co., Ltd no. 1778 Summer Hub Offices, 6th Floor, Sukhumvit Road., Phra Khanong subdistrict, Klong Toey district, Bangkok 10110 THAILAND, submit via the contact form or send an email to dpo@datawow.io

This document was last updated on December, 2021

For vendor, please visit vendor privacy policy